Working at Donor Network of Arizona (DNA) is more than organ, eye and tissue donation and transplantation. We work in the field of generosity, facilitating the selfless gifts of organ, eye and tissue donation to save and heal lives.
DNA employees use their unique talents to make the most of every situation, every opportunity and every donation. Each position at DNA plays an important role in the donation process while honoring the legacy of donors and celebrating the renewed health of recipients.
We are looking for dedicated individuals, excited to be a part of our culture!
Our Core values support our vision, shape our culture, and reflect who we are. Through Positive Energy, Passion and Eagerness we:
- Respect, support and encourage others
- Demonstrate a “can-do” attitude
- Seek solutions and offer suggestions for improvement
- Demonstrate pride and enthusiasm for our mission and take ownership for our actions
- Make the most of every opportunity
- Exhibit a commitment and dedication to the gift of donation
- Embrace challenging opportunities
- Demonstrate initiative; willing to take the first step
- Engage in the culture of DNA
To view our openings, click here.
Click here to download and complete an application. To apply, fill out the form below!
Having trouble? Email your application and resume to Human.Resources@dnaz.org.
Please contact Human.Resources@dnaz.org for more information.
Positions are based in Phoenix, AZ unless otherwise notated in the position title or description.
We are currently hiring for the following positions:
Donation & Family Advocate-Donor Family Services:
Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to work with families at the time of their loved one’s death regarding end-of-life decisions for organ and tissue donation.
As a Donation and Family Advocate, you must possess the courage to walk into extremely challenging and uncomfortable face to face situations with the motivation to confidently explore donation with families at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building skills.
- Ability to persist in situations dealing with intense emotions and working with diverse cultures and various family dynamics in crisis and trauma on a daily basis.
- Flexibility with unpredictable work schedule – Full time, on call 24hour shifts.
- Resilient, strong, socially intuitive, self-aware and positive attitude.
- Detail oriented, a great work ethic and likes to help people.
- Ability to communicate well with sensitivity to the context of conversations.
- Prior work experience in social work, counseling, ministry or chaplaincy work.
- Spanish fluency preferred.
- Minimum of Bachelor’s degree or Associate’s degree with equivalent experience and knowledge will be considered. Three years’ experience in counseling, crisis intervention, ministry, social work, death and dying education.
- Master’s Degree – preferred.
*Donor Network of Arizona offers a competitive salary and benefits, but more importantly offers work in a field that touches lives every day as we connect the generosity of donors to those in need.
Donor Support Coordinator-Referral & Donor Screening Services Department:
This Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building skills. Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.
The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel and technicians; donor case management, customer service, adherence to policy, bulletins and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.
• Bachelor’s Degree or higher
• Excellent verbal communication and written skills
• Basic computer literacy with a minimum typing speed of 25 wpm
• Definitive Team Player
• Knowledge, work, and life experience to connect with families in a meaningful way
• Must demonstrate and draw from experiences, this is not an entry level position
Tissue Recovery Technician-Tissue Services Department:
Donor Program Associate-Donor Program Development Department:
As a Donor Program Associate you will provide assistance and support with hospital donor program development efforts. This will include working on special projects and events, working closely with the Donor Program Development department who are supporting hospital donation programs throughout the state. You will work in assigned hospitals to maximize the total number of donors recovered for transplant, in Arizona. Through the implementation of a development and education process you will work collaboratively with key contacts in the planning, design and maintenance of educational and quality assurance programs related to donation. Donor Network of Arizona offers competitive salary and benefits, but more importantly offers work in a field that touches lives every day as we connect the generosity of donors to those in need.
A successful candidate must exemplify the organization’s core values of passion for the mission, an abundance of positive energy and eagerness for the work.
- Excellent communication and organizational skills
- Excellent human relations and oral/written communication skills.
- Computer and associated software, personal computer, good working knowledge of Microsoft Office Products.
- Ability to work as a team or individually
- Preferred experience includes a bachelor’s degree or equivalent experience in sales support, healthcare and/or education.
Organ Recovery Coordinator (Tucson)-Organ Services Department:
As an Organ Recovery Coordinator (ORC) you will be responsible for directing, overseeing, implementing, and maximizing the organ donation and procurement process in collaboration with the advisor on call (AOC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed.
The ORC is responsible for responding to heart beating ventilated referrals and assessing organ donor suitability. For potential organ donors, the ORC is responsible for overseeing family approach regarding donation and obtaining informed consent, in collaboration with DFA staff if available, as well as performing the medical and social history interview. Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.
The ORC is responsible for donor management, meeting donor management goals, allocation of organs, medical-legal activities surrounding death-neurological or cardiovascular, medical examiner consent, compliance with hospital policies, local, state, and federal requirements, as well as overseeing organ recovery and preservation. Maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.
The ORC is responsible for facilitating organ offers to transplant centers. In addition, is responsible for hospital development and professional education.
- Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators. Day shift.
- Responds within the established timeframe to potential donor referrals.
- Carries a functioning mobile phone while on call.
- Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
- Confines travel while “on call” to the metropolitan donor service area. Notifies the AOC in the event the ORC must leave this service area.
- Communicates any issues or concerns with appropriate staff, as well as AOC.
- Participates in daily conference calls to report on all patients seen, follow up need, and outcome of the referrals.
- Owns or has unlimited access to a motor vehicle while on call.
- Excellent Human relations
- Oral/written communication skills
- Flexibility with schedule: unpredictable (on call)
- Ability to handle high pressure situations
- Strong work ethic with high adaptability skills
- Stand or walk for a long period of time
- Clerical/Administrative Skills required: Telephones, memos, medical records, research, scheduling.
- Moderate physical effort (move/lift/carry up to 25 pounds)
- Critical care skills
- Minimum Education: Bachelor’s Degree , RN, EMT-P, RRT or other health care certification with 2 years prior organ recovery experience, or completion of an approved educational program in donation sciences.
- Minimum Experience: 1-2 of critical care or 2 years of organ recovery, or completion of an approved educational program in donation
- Minimum Field of Expertise: Critical care/Organ Recovery
Ocular Recovery Technician I (ORT I)
As an Ocular Recovery Technician I (ORT I) all essential functions are performed under the supervision of a designated ocular trainer. With supervision, the ORT I will be responsible for the medical suitability screening, recovery of ocular tissue for transplant and / or research, laboratory cleaning, equipment maintenance and participating in continuing education. The ORT I will also perform other duties as requested. All responsibilities should be performed within the scope of Food and Drug Administration guidelines, Eye Bank Association of American Medical Standards and Donor Network of Arizona’s departmental standard operating procedures as well as DNA’s mission, vision and core values.
Current shift needs are:
- 10pm-6am (2200-0600)
- Ability to work 8+ hour shifts 5 days a week. No set days off
- 4 weekend shifts required a month-night and weekend differentials
- Some out of town travel associated
- Flexibility with schedule
- Hourly position with potential for overtime
Skills & Requirements:
- Preferred education; basic college courses, H.S. Diploma required.
- Minimum Experience 0- 6 months. Preferred Experience; 1 – 2 Years.
- Minimum Field of Expertise; Surgical technology background, Knowledge of biological sciences.
- Technical work.
- Excellent human relations and oral/written communication skills.
- Driving company vehicle is required
- Physically demanding position with the ability to lift 50-75lbs