Working at Donor Network of Arizona (DNA) is more than organ, eye and tissue donation and transplantation. We work in the field of generosity, facilitating the selfless gifts of organ, eye and tissue donation to save and heal lives.
DNA employees use their unique talents to make the most of every situation, every opportunity and every donation. Each position at DNA plays an important role in the donation process while honoring the legacy of donors and celebrating the renewed health of recipients.
We are looking for dedicated individuals, excited to be a part of our culture!
Our Core values support our vision, shape our culture, and reflect who we are. Through Positive Energy, Passion and Eagerness we:
- Respects, supports and encourages others
- Demonstrates a “can-do” attitude
- Seeks solutions and offers suggestions for improvement
- Demonstrates pride and enthusiasm for our mission and takes ownership for one’s actions
- Makes the most of every opportunity
- Exhibits a commitment and dedication to the gift of donation
- Embraces challenging opportunities
- Demonstrates initiative; willing to take the first step
- Engages in the culture of DNA
To view our openings, click here.
Click here to download and complete an application. To apply, fill out the form below!
Having trouble? Email your application and resume to Human.Resources@dnaz.org.
Please contact Human.Resources@dnaz.org for more information.
Positions are based in Phoenix, AZ unless otherwise notated in the position description.
We are currently hiring for the following positions:
Donor Program Development Coordinator-Phoenix:
The Donor Program Development Coordinator is responsible for maximizing the total number of donors recovered for transplant in Arizona through the implementation of a development and education process at assigned hospitals. This position works collaboratively with hospital medical, nursing, ancillary departments; in addition to Organ Recovery, Tissue Recovery and other DNA departments as necessary in the planning, design and maintenance of educational and quality assurance programs related to donation.
Responsibilities are to be carried out in a fashion that reflects DNA’s comprehensive/full-service approach to donation with attention to priority management based upon donor potential.
- Positive and professional communicator/collaborator
- Developing and maintaining constructive relationships
- High visibility traits in working environment
- Facilitation of quality assurance programs, training and presentations
- Clinical/hospital relationship experience
- Identifying triggers for potential organ donation and ensuring hospital education
- Self-driven/motivated individual to work with assigned hospitals
- Organization-focus on multiple projects at once
- Detail oriented-providing quality feedback and ensuring accuracy
- Bachelor’s degree or equivalent experience
- 2-3 years’ experience-sales, education, clinical, healthcare administration
- Share on call responsibilities with other coordinators.
Clinical In-House Coordinator – (Phoenix Banner UMC)- Organ Services Department:
The Clinical In-House Coordinator is responsible for referral responding, implementing best practices in regard to donor evaluation, management and process, setting up best scenario for family conversation and assisting in clinical education. Additionally, this role is responsible for participating and facilitating organ donors including, but not limited to, organ evaluation, family conversation and request, donor management, organ allocation, and organ recovery. This person is responsible for the on-going development of strong relationships throughout the hospital community.
This person is passionate about organ and tissue donation, and dedicated to achieving the primary objectives of (1) maximizing organ and tissue donation (2) providing the utmost care and support to potential donor families and (3) creating value for the potential donor families, health care professional staff within the institution and the larger community.
The Clinical IHC is responsible for assisting in the daily operations surrounding organ, tissue and eye donation at his/her designated hospital. This position works collaboratively with the assigned Donor Program Development Coordinator and the hospital medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation. Other duties as assigned.
Hours will rotate between eight and twelve hour shifts, and days and nights, with up to 50% night shifts and one weekend a month of clinical coverage. Based on hospital assessment and collaboration with leadership there will be evening/night shift coverage requirements.
OPO experience required, CPTC preferred.
Clinical Nurse Educator-Organ Recovery Services:
The Clinical Nurse Educator (CNE) is responsible for assisting the Senior Clinical Nurse Educator (SCNE) in developing and managing all aspects of the organ recovery clinical staff training and continued professional development. This includes those organizational processes related to the organ recovery staff training and professional development, implementing and coordinating all training activities of new organ recovery coordinators (ORCs), Organ Referral Preservation Coordinators (ORPC), In-house Coordinators (IHC), and other organ recovery staff, as well as coordinating the continuing education activities for experienced staff. The CNE will also be responsible for assisting the process related to non-clinical staff basic training in the practices & procedures of organ recovery. The CNE contributes to the evaluation of clinical education staff. The CNE must collaborate with the Senior Clinical Nurse Educator and other educators to meet the objectives of an interdisciplinary curriculum and multi-function workforce. This position requires a proactive team player who must uphold the core values and mission of Donor Network of Arizona.
The Clinical Nurse Educator is also responsible for the duties of the Organ Recovery Coordinator, level I, II, and III. This includes roles and responsibilities related to directing, overseeing, implementing, and maximizing the organ donation and procurement process, donor evaluation, donation approach, organ allocation, and surgical recovery of organs and tissues for transplantation, medical research and education.
- Implementation of training operations to clinical staff.
- Review and revise continuing education programs
- Administrative duties/Data entry/chart completions
- Monitoring of staff progress and ensure timely completion of training.
- Support/assist and mentor clinical staff
- Develop schedules for training, exams, lectures and didactic training
- Manage and update training database
- Collaborating with partners on training and donation process.
- Assisting with presentations and presenting to public, professionals regarding organ donation.
- Flexibility, persistence and mentorship
- Bachelor’s degree, Master’s degree preferred in an applicable field.
- Organ Recovery Coordinator for at least (3) years (including field experience as a transplant/procurement coordinator). Candidates must demonstrate experience in excellent verbal and written communications skills, impactful presentation and facilitation skills, advanced knowledge of computer applications for presentations, and learning management. Candidates must have experience in developing, implementing, and maintaining training systems, and most importantly – coaching and developing others to improve their clinical practice.
- Experience in strategic planning of short term and long term staff development, educational goals, and knowledge transfer. Previous experience as a clinical nurse educator.
- Certification/License – Required: Certified Procurement Transplant Coordinator (CEPTC) and Arizona Board of Registered Nurses (RN)
On-Call and Office Responsibilities
1. Shares “on-call” responsibility on a rotating basis with other organ recovery coordinators, fulfilling at least four (but not more than six) 12-hour shifts per month (AOC or ORC as needed)
2. Fulfills all other ORC on-call requirements.
3. Office hours as required and/or assigned, including attendance at monthly staff meetings.
Human Resources Generalist-HRIS:
This position is responsible for supporting, assisting and coordinating various areas in the organization’s human resources department. In collaboration with the Information Technology department, the primary focus of this position is to provide support, administration, maintenance, reporting and training for the Human Resources Information System (HRIS). This position will also act as the primary contact and liaison for support of other systems utilized by the HR department. This position will also be responsible for coordinating various human resources functions and processes including new hire/employment processes, employee feedback processes, personnel file maintenance, job descriptions maintenance, workers compensation, employee health and safety and unemployment issues.
- Primary support, administration, maintenance, reporting and training of the human resources information system (HRIS). Provides support for other systems utilized by the HR team i.e. ADP Workforce, Q-Pulse, etc.
High level HR knowledge-benefits, employment/onboarding, E-verify, verifications, unemployment.
Time management, efficiency and organizational abilities.
Personnel file maintenance and compliance.
High level of multi-tasking abilities due to flexible role.
Customer service and desire to build and maintain relationships.
Associates degree or relevant experience
Min 2-5 years Human Resources experience
HRIS Technical /IT/organizational training & support capabilities
Can lift 50lbs or more, some heavy lifting required.
Tissue Recovery Technician 1
As a Tissue Recovery Technician you will be assisting the Lead Tissue Recovery Technician and other team members with donor activity. The Tissue Recovery Technician shall perform tissue recovery procedures according to protocol, perform blood sample collections as requested, and maintain a clean, safe operating room environment. The TRT shall also perform other duties such as prep, pack, restore and assist as requested.
Current position needs are:
- Night shift 10pm-6am (2200-0600)
- Ability to work 8 hour shifts 5 days a week. No set days off
- 4 weekend shifts required a month
- Out of town travel associated
- Hourly position with potential for overtime
Ocular Recovery Technician I (ORT I)
As an Ocular Recovery Technician I (ORT I) all essential functions are performed under the supervision of a designated ocular trainer. With supervision, the ORT I will be responsible for the medical suitability screening, recovery of ocular tissue for transplant and / or research, laboratory cleaning, equipment maintenance and participating in continuing education. The ORT I will also perform other duties as requested. All responsibilities should be performed within the scope of Food and Drug Administration guidelines, Eye Bank Association of American Medical Standards and Donor Network of Arizona’s departmental standard operating procedures as well as DNA’s mission, vision and core values.
Current shift needs are:
- 10pm-6am (2200-0600)
- Ability to work 8+ hour shifts 5 days a week. No set days off
- 4 weekend shifts required a month-night and weekend differentials
- Some out of town travel associated
- Flexibility with schedule
- Hourly position with potential for overtime
Skills & Requirements:
- Preferred education; basic college courses, H.S. Diploma required.
- Minimum Experience 0- 6 months. Preferred Experience; 1 – 2 Years.
- Minimum Field of Expertise; Surgical technology background, Knowledge of biological sciences.
- Technical work.
- Excellent human relations and oral/written communication skills.
- Driving company vehicle is required
- Physically demanding position with the ability to lift 50-75lbs
Medical Records Analyst-Data Intelligence Department:
This position is responsible for collecting, reviewing and analyzing medical record data related to organ, eye and tissue donation for all Arizona Hospitals as they relate to regulatory compliance and Donor Network of Arizona organizational goals. This includes retrospective reviews and analysis of all available medical and social history through hospital and Donor Network of Arizona EMR (electronic medical record) systems to determine or confirm donor suitability. This position is also responsible for assisting with process improvement projects and for assisting with the continuity of and training on EMR system use for Donor Network of Arizona staff members.
• Clinical medical record assessment
• Ability to review and analyze all available medical and social history information to determine or confirm donor suitability with complete and accurate documentation according to standard operating procedures
• Maintaining a real time database of all MRR traceability with the ability to readily identify pending items and completion status
• Conducting audits and reporting data
• Analyze and recommend opportunities for improvement based on donation trends
• Open verbal and written communication skills
• Training personnel on EMR system use
• Project improvement and process improvement abilities
• Knowledge of statistical analysis
• OPO experience or certifications in the field of tissue, organ, ocular banking.
- Bachelor’s degree or equivalent job experience; or Bachelor’s Degree with emphasis on life sciences, pathology coursework or LPN, RN, EMT-P, or other health care certification
- 2 years background in clinical or medical record assessment
- 1 year of intermediate level computer experience with Microsoft Word/Excel/Access/Outlook or equivalent
- Experienced knowledge of Healthcare, and/or Medical Terminology
Donor Support Coordinator-Referral & Donor Screening Services Department:
Donor Network of Arizona is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to medical screen patients with hospital staff, medical examiners, nurses, and organ recovery coordinators, evaluating lifesaving transplant donation suitability.
This Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building skills. Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.
The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel and technicians; donor case management, customer service, adherence to policy, bulletins and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.
You will enjoy a great 12-hour work schedule with a two week rotation with every other weekend off averaging 14 days worked each month. This is a 24/7 operation with shifts based on seniority. Night, evening and weekend shift differential from $1-3 per hour. Extensive training, coaching and development leading to competency certification as required to perform job duties. Must be able to retain and recall knowledge, leverage experience and training to obtain and accurately document a vast array of medical and social history for the purposes of transplantation. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet.
- Bachelor’s Degree or higher
- Excellent verbal communication and written skills
- Basic computer literacy with a minimum typing speed of 25 wpm
- Definitive Team Player
- Knowledge, work, and life experience to connect with families in a meaningful way
- Must demonstrate and draw from experiences, this is not an entry level position