Discover resources available to our donor families for honoring loved ones who shared the gift of life.

Careers

Working at Donor Network of Arizona (DNA) is more than organ, tissue and cornea donation and transplantation. We work in the field of generosity, facilitating the selfless gifts of organ, tissue and cornea donation to save and heal lives.

DNA employees use their unique talents to make the most of every situation, every opportunity and every donation. Each position at DNA plays an important role in the donation process while honoring the legacy of donors and celebrating the renewed health of recipients.

Don’t see what you are interested in below?

Click here to apply for more DNA opportunities on our new Career Site!

For the positions listed below please email your application and resume to Recruiting@dnaz.org.

Positions are based in Phoenix, AZ unless otherwise notated in the position title or description.

 

We are looking for dedicated individuals, excited to be a part of our culture!

Our Core values support our vision, shape our culture, and reflect who we are. Through Positive Energy, Passion and Eagerness we:

  • Respect, support and encourage others
  • Demonstrate a “can-do” attitude
  • Seek solutions and offer suggestions for improvement
  • Demonstrate pride and enthusiasm for our mission and take ownership for our actions
  • Make the most of every opportunity
  • Exhibit a commitment and dedication to the gift of donation
  • Embrace challenging opportunities
  • Demonstrate initiative; willing to take the first step
  • Engage in the culture of DNA

Clinical In-House Coordinator-Donor Program Development Department:

Day and Night Shifts Available

As a Clinical In-House Coordinator you will be responsible for referral responding, implementing best practices in regard to donor evaluation, management and process, setting up best scenario for family conversation and assisting in clinical education. This role is responsible for participating and facilitating organ donors including, but not limited to, organ evaluation, family conversation and request, donor management, organ allocation, and organ recovery. This position works collaboratively with hospital medical, nursing, ancillary departments; in addition to Organ Recovery, Tissue Recovery and other DNA departments as necessary in the planning, design and maintenance of educational and quality assurance programs related to donation.

The Clinical IHC is responsible for assisting in the daily operations surrounding organ, tissue and eye donation at his/her designated hospital. This position works collaboratively with Donor Program Development Coordinators and the hospital medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation.

The ideal candidate is someone passionate about organ and tissue donation, and dedicated to achieving the primary objectives of (1) maximizing organ and tissue donation (2) providing the utmost care and support to potential donor families and (3) creating value for the potential donor families, health care professional staff within the institution and the larger community

Skills:

  • Self-starter.
  • Effective leadership skills demonstrated in clinical, educational, and administrative contexts.
  • Ability to practice with a high degree of autonomy in a self-directed manner, demonstrating innovation and creativity in problem solving, and sound critical analysis as the basis for professional judgment.
  • High degree of professionalism and sense of ownership for individual and collective performance.
  • Ability to work collaboratively within an interdisciplinary team.
  • Solid understanding of the process flow and the interplay of administrative, clinical and political factors within the hospital environment.
  • Confident in ability to be successful.
  • Strategic planner and analytical thinker
  • Public speaking/teaching
  • Highly organized individual with emphasis on reporting and processes
  • Experience facilitating educational programs
  • Maintaining program development and compliance
  • Case management and family support
  • Excellent human relations and oral/written communication skills

Requirements:

  • Bachelor’s Degree or equivalent experience
  • Healthcare background: preferably nursing with critical care experience -ICU/Trauma/ER and or experience working in a clinical position for an Organ Procurement Organization for at least 2 years
  • Working environment will consist of 60 % hospital and office environments
  • Requires the ability to work in group situations and with the general public
  • Must have a valid driver’s license and ready access to a car
  • Must have reliable transportation to travel to hospitals.
  • Must have command of English language and be able to speak clearly to convey information to the public and other Donor Network of Arizona employees over the phone and in person. Bi-lingual is a plus
  • Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities.

Administrative Assistant (part-time)-Donor & Family Advocate Services-Phoenix, AZ

As the Administrative Assistant for the Organ Recovery Services Department, you will be working a part-time three day a week position, working 8 hours each of those three days, in clerical/administrative work in our aftercare program with donor families.  We are looking for someone who can speak and write in Spanish.  You will be part of a team that maintains and updates our donor family database; creates, tracks and documents all donor family letters and follow up activity for organ, eye, tissue, and willing donor families.  You may also assist in routine phone calls from donor families.  Ability to proofread your own work is essential.  The quantity of work requires speed, accuracy and multitasking.  This work is demanding but very meaningful and has great impact upon donor families.

Essential Functions:

Assists Organ Recovery Services department with donor family communications.

  • Assists in the preparation, review, and mailing of staff recognition / appreciation letters.
  • In conjunction with the DFS staff, ensures that donor family/NOK letters are mailed within 30 days post recovery
  • Files copies of all donor correspondence in the donor medical record in a timely fashion
  • Collaborates with recovery staff and DFS staff to ensure that confidentiality of donors, donor families, recipients and recipient families is maintained.
  • Maintains files on procuring surgeons, obtains updated information on an annual basis
  • Monitors documentation staff review of new/revised SOPs and annual review of existing SOPs in accordance with DNA Quality Systems programs
  • Provides copies of materials for review at monthly staff meetings
  • Coordinates all resources (food, rooms, etc.) needed for monthly staff meetings
  • Takes minutes at monthly staff meetings and distributes minutes to departmental staff within ten days
  • Transcribes minutes of Medical Executive Committee meetings
  • Prepares and distributes packets for each meeting
  • Verifies planned attendance with committee members and invitees
  • Prepares written correspondence for departmental director and/or associate director as requested
  • Assists Clinical Information Specialist in assembling clinical donor and recipient information.
  • Assists with departmental and special projects as needed
  • Handles and routes departmental inquiries appropriately as requested
  • Documents refrigerator temperatures daily
  • Provides back-up support to receptionist as needed
  • Performs other duties as assigned

Minimum Education

High School or Equivalent

Minimum Experience

1 – 2 Years

 Preferred Education

Post High School or Equivalent (i.e., secretarial course)

Preferred Experience

  • 2 – 3 Years
  • Medical Terminology
  • Clerical/Administrative Skills required
  • Answer telephones
  • Compose letters/memorandums
  • Coordinate events
  • Coordinate meetings
  • Develop office procedures
  • Establish filing systems
  • Input data into computer programs
  • Maintain filing systems
  • Maintain logs
  • Proofread documents
  • Schedule appointments
  • Transcribe dictated documents
  • Use computer packages to prepare graphics
  • Use desktop publishing software

Computer skills

  • Working intermediate knowledge of Microsoft Office, including spreadsheets, databases, graphics, desktop publishing, slide presentations, etc.

 Organ Recovery Coordinator-Organ Services Department: Phoenix and Tucson

Day and Night Shifts Available 

As an Organ Recovery Coordinator (ORC) you will be responsible for directing, overseeing, implementing, and maximizing the organ donation and procurement process in collaboration with the advisor on call (AOC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed.

The ORC  is responsible for responding to heart beating ventilated referrals and assessing organ donor suitability. For potential organ donors, the ORC is responsible for overseeing family approach regarding donation and obtaining informed consent, in collaboration with DFA staff if available, as well as performing the medical and social history interview. Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

The ORC is responsible for donor management, meeting donor management goals, allocation of organs, medical-legal activities surrounding death-neurological or cardiovascular, medical examiner consent, compliance with hospital policies, local, state, and federal requirements, as well as overseeing organ recovery and preservation. Maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

The ORC is responsible for facilitating organ offers to transplant centers. In addition, is responsible for hospital development and professional education.

On-Call Responsibilities  

  1. Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators. Day shift.
  2. Responds within the established timeframe to potential donor referrals.
  3. Carries a functioning mobile phone while on call.
  4. Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
  5. Confines travel while “on call” to the metropolitan donor service area. Notifies the AOC in the event the ORC must leave this service area.
  6. Communicates any issues or concerns with appropriate staff, as well as AOC.
  7. Participates in daily conference calls to report on all patients seen, follow up need, and outcome of the referrals.
  8. Owns or has unlimited access to a motor vehicle while on call.

Skills: 

  • Excellent Human relations
  • Oral/written communication skills
  • Flexibility with schedule: unpredictable (on call)
  • Ability to handle high pressure situations
  • Strong work ethic with high adaptability skills
  • Stand or walk for a long period of time
  • Clerical/Administrative Skills required: Telephones, memos, medical records, research, scheduling.
  • Moderate physical effort (move/lift/carry up to 25 pounds)
  • Critical care skills

Requirements:

  • Minimum Education: Bachelor’s Degree , RN, EMT-P, RRT or other health care certification with 2 years prior organ recovery experience, or completion of an approved educational program in donation sciences.
  • Minimum Experience: 1-2 of critical care or 2 years of organ recovery, or completion of an approved educational program in donation
  • Minimum Field of Expertise: Critical care/Organ Recovery

Organ Referral/Preservation Coordinator-Organ Services Department:

Night Shift

As an Organ Referral/Preservation Coordinator you may play a dual role and be responsible for maximizing the organ referral and evaluation process in collaboration with the advisor on call (AOC), organ recovery coordinator (ORC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed. Primary role will be in referral intake/organ allocation desk.

The ORPC is responsible for responding to heart beating ventilated referrals, assessing organ donor suitability, and enhancing the donation process. The ORPC is responsible for maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

For potential organ donors, the ORPC is responsible for facilitating family approach regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available, as well as performing the medical and social history interview.  Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

The ORPC may also be responsible for the procurement, preservation and packaging of cadaveric organs in the operating room on heart beating and asystolic donors. Performs pre-recovery lymph node biopsies on cadaveric organ donors. Conducts machine preservation of kidneys taken from asystolic donors.

Skills:

  • Excellent human relations and oral/written communication skills
  • Provides hospital development education, OR and/or referral response
  • Shows clinical, communication, and professional growth
  • Answer telephones
  • Input data into computer programs
  • Maintain logs
  • Maintain patient charts
  • Ability to support Donor Network’s mission, vision, and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect, dedication, personalization, commitment to our community, accountability, and ownership.

Requirements:

  • 3 ‑ 5 Years, tissue/ocular recovery
  • Bachelor’s Degree preferred or medical certification, Licensure/Registration, Surgical Technician, Associate’s Degree, EMT-P, LPN, RT,RN,  previous OPO experience, previous ocular or tissue recovery experience.
  • Operating room / Surgical scrub or medical field/medical terminology field
  • 2 ‑ 3 Years surgical experience
  • 1 year experience in the medical field/medical terminology or new graduate RN.
  • Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators.
  • Responds within the established timeframe to potential donor referrals.
  • Carries a functioning mobile phone while on call.
  • Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
  • Owns or has unlimited access to a motor vehicle while on call.

Organ Referral/Preservation Coordinator-Organ Services Department:

Day Shift

As an Organ Referral/Preservation Coordinator you may play a dual role and be responsible for maximizing the organ referral and evaluation process in collaboration with the advisor on call (AOC), organ recovery coordinator (ORC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed. Primary role will be in referral responded/organ allocation desk. 

The ORPC is responsible for responding to heart beating ventilated referrals, assessing organ donor suitability, and enhancing the donation process. The ORPC is responsible for maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

For potential organ donors, the ORPC is responsible for facilitating family approach regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available, as well as performing the medical and social history interview.  Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

Organ Referral/Preservation Coordinator-Organ Services Department:

Day Shift

As an Organ Referral/Preservation Coordinator you may play a dual role and be responsible for maximizing the organ referral and evaluation process in collaboration with the advisor on call (AOC), organ recovery coordinator (ORC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed. Primary role will be in referral responder.

The ORPC is responsible for responding to heart beating ventilated referrals, assessing organ donor suitability, and enhancing the donation process. The ORPC is responsible for maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

For potential organ donors, the ORPC is responsible for facilitating family approach regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available, as well as performing the medical and social history interview.  Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

The ORPC may also be responsible for the procurement, preservation and packaging of cadaveric organs in the operating room on heart beating and asystolic donors. Performs pre-recovery lymph node biopsies on cadaveric organ donors. Conducts machine preservation of kidneys taken from asystolic donors.

Skills:

  • Excellent human relations and oral/written communication skills
  • Provides hospital development education, OR and/or referral response
  • Shows clinical, communication, and professional growth
  • Answer telephones
  • Input data into computer programs
  • Maintain logs
  • Maintain patient charts
  • Ability to support Donor Network’s mission, vision, and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect, dedication, personalization, commitment to our community, accountability, and ownership.

Requirements:

  • 3 ‑ 5 Years, tissue/ocular recovery preferred
  • Bachelor’s Degree preferred or medical certification, Licensure/Registration, Surgical Technician, Associate’s Degree, EMT-P, LPN, RT,RN,  previous OPO experience, previous ocular or tissue recovery experience.
  • Operating room / Surgical scrub or medical field/medical terminology field
  • 2 ‑ 3 Years surgical experience
  • 1 year experience in the medical field/medical terminology or new graduate RN.
  • Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators.
  • Responds within the established timeframe to potential donor referrals.
  • Carries a functioning mobile phone while on call.
  • Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
  • Owns or has unlimited access to a motor vehicle while on call

 

Site by factor1