Discover resources available to our donor families for honoring loved ones who shared the gift of life.

Careers

Working at Donor Network of Arizona (DNA) is more than organ, tissue and cornea donation and transplantation. We work in the field of generosity, facilitating the selfless gifts of organ, tissue and cornea donation to save and heal lives.

DNA employees use their unique talents to make the most of every situation, every opportunity and every donation. Each position at DNA plays an important role in the donation process while honoring the legacy of donors and celebrating the renewed health of recipients.

We are looking for dedicated individuals, excited to be a part of our culture!

Our Core values support our vision, shape our culture, and reflect who we are. Through Positive Energy, Passion and Eagerness we:

  • Respect, support and encourage others
  • Demonstrate a “can-do” attitude
  • Seek solutions and offer suggestions for improvement
  • Demonstrate pride and enthusiasm for our mission and take ownership for our actions
  • Make the most of every opportunity
  • Exhibit a commitment and dedication to the gift of donation
  • Embrace challenging opportunities
  • Demonstrate initiative; willing to take the first step
  • Engage in the culture of DNA

Click here to download and complete an application. To apply, fill out the form below! 

Having trouble? Email your application and resume to Human.Resources@dnaz.org.

  • Accepted file types: pdf, doc, docx, txt.
  • Accepted file types: pdf, doc, docx, txt.

Please contact Human Resources for more information.

Positions are based in Phoenix, AZ unless otherwise notated in the position title or description.

We are currently hiring for the following positions:

Clinical In-House Coordinator-Donor Program Development Department:

Day and Night Shifts Available

As a Clinical In-House Coordinator you will be responsible for referral responding, implementing best practices in regard to donor evaluation, management and process, setting up best scenario for family conversation and assisting in clinical education. This role is responsible for participating and facilitating organ donors including, but not limited to, organ evaluation, family conversation and request, donor management, organ allocation, and organ recovery. This position works collaboratively with hospital medical, nursing, ancillary departments; in addition to Organ Recovery, Tissue Recovery and other DNA departments as necessary in the planning, design and maintenance of educational and quality assurance programs related to donation.

The Clinical IHC is responsible for assisting in the daily operations surrounding organ, tissue and eye donation at his/her designated hospital. This position works collaboratively with Donor Program Development Coordinators and the hospital medical, nursing and other departments as necessary in the planning, design, implementation, evaluation and maintenance of educational and quality assurance programs related to donation.

The ideal candidate is someone passionate about organ and tissue donation, and dedicated to achieving the primary objectives of (1) maximizing organ and tissue donation (2) providing the utmost care and support to potential donor families and (3) creating value for the potential donor families, health care professional staff within the institution and the larger community

Skills:

  • Self-starter.
  • Effective leadership skills demonstrated in clinical, educational, and administrative contexts.
  • Ability to practice with a high degree of autonomy in a self-directed manner, demonstrating innovation and creativity in problem solving, and sound critical analysis as the basis for professional judgment.
  • High degree of professionalism and sense of ownership for individual and collective performance.
  • Ability to work collaboratively within an interdisciplinary team.
  • Solid understanding of the process flow and the interplay of administrative, clinical and political factors within the hospital environment.
  • Confident in ability to be successful.
  • Strategic planner and analytical thinker
  • Public speaking/teaching
  • Highly organized individual with emphasis on reporting and processes
  • Experience facilitating educational programs
  • Maintaining program development and compliance
  • Case management and family support
  • Excellent human relations and oral/written communication skills

Requirements:

  • Bachelor’s Degree or equivalent experience
  • Healthcare background: preferably nursing with critical care experience -ICU/Trauma/ER and or experience working in a clinical position for an Organ Procurement Organization for at least 2 years
  • Working environment will consist of 60 % hospital and office environments
  • Requires the ability to work in group situations and with the general public
  • Must have a valid driver’s license and ready access to a car
  • Must have reliable transportation to travel to hospitals.
  • Must have command of English language and be able to speak clearly to convey information to the public and other Donor Network of Arizona employees over the phone and in person. Bi-lingual is a plus
  • Requires the ability to work under stress with numerous interruptions, distractions, and changing priorities.

Tissue Recovery Technician I -Tissue Recovery Services:

Click HERE to Apply!

As a Tissue Recovery Technician you will be assisting the Lead Tissue Recovery Technician and other team members with donor activity.  The Tissue Recovery Technician shall perform tissue recovery procedures according to protocol, perform blood sample collections as requested, and maintain a clean, safe operating room environment.  The TRT shall also perform other duties such as prep, pack, restore and assist as requested.

Current position needs are:

  • Shift needs are 10pm-6am
  • Ability to work 8 hour shifts 5 days a week. No set days off
  • 4 weekend shifts required a month
  • Some out of town travel associated
  • Hourly position with potential for overtime

Skills & Requirements:

  • Preferred education; basic college courses, H.S. Diploma required.
  • Minimum Experience 0- 6 months.  Preferred Experience; 1 – 2 Years.
  • Minimum Field of Expertise; Surgical technology background, Knowledge of biological sciences.
  • Technical work.
  • Excellent human relations and oral/written communication skills.
  • Driving company vehicle is required
  • Physically demanding position with the ability to lift 50-75lbs

Quality Department Assistant-Quality Department:

The Quality Department Assistant is responsible for supporting the Quality Department with the execution of quality throughout Donor Network of Arizona (DNA).  This includes and is not limited to general administrative and secretarial support, donor record document administration, computer data entry, and coordination of document distribution with affiliated tissue processors.  This position is responsible for adhering to all established standard operating procedures, federal, state, and industry regulations.

The Quality Department Assistant assists the Director of Quality & Regulatory Affairs and the Quality Department Manager by providing administrative support to the Director, Manager and to the Quality Systems and Quality Assurance Departments, in achieving and maintaining compliance with all regulatory standards and industry driven accreditations.

The Quality Department Assistant assists in the execution of the quality assurance process through the review, upload, data entry, and distribution of donor documentation within the donor management system.

The Quality Department Assistant maintains a current list of regulatory certificates required by the QS department. Requests updated certificates as needed, and ensures that the certificates posted on the Internet and DNA Intranet are current.

            Clerical/Administrative Skills Required

  •          Excellent written and verbal communication skills
  •          Excellent organizational skills and sharp attention to detail
  •          Teamwork
  •          Multi-tasking
  •          Able to handle multiple interruptions throughout the workday
  •          Answer telephones & greet visitors
  •          Efficient and accurate data entry
  •          Database management
  •         Research Information
  •         Filing and organization
  •        Medical Terminology knowledge preferred

         Minimum Education

High-School Diploma

Minimum Experience

  •    1 Year of intermediate level computer experience with Microsoft Word/Excel/Access/Outlook or equivalent
  •    1 Year Quality Systems/Assurance experience or equivalent
  •    1 Year medical terminology experience preferred

Receptionist-Front Office:

Click HERE to apply!

As a the Receptionist  you will be responsible for providing an exceptional greeting and welcoming our guests, visitors and or vendors while offering them information needed on their visit or beverages while they wait. The receptionist  will provide a warm greeting via telephone while answering or referring to incoming inquiries. The Receptionist  will also direct visitors by maintaining employee and department directories and by giving the visitor instructions. Maintain DNA security by following given procedures, for instance; monitoring logbook; issuing visitor badges; maintaining a neat, clean, safe and orderly receptionist common area, sorting and distributing mail daily. As a receptionist you will also provide general office support with variety of clerical activities and related tasks. Professionalism is a must as the receptionist is the first representation of Donor Network of Arizona!

Skills:

  • Bi-lingual (preferred)
  • Ability to be positive and welcoming to all visitors and employees daily
  • Exemplary communication skills
  • Demonstrable empathy, patience and consistency
  • Exceptional Work ethic – Follow through if given a task
  • Professional presentation in a business casual setting
  • Full view of the customer experience – self awareness
  • Seamless Adaptability / flexibility to all situations within work area
  • Maintain filing systems and logs, manually and electronically
  • Organized work flow to create great efficiency
  • Working with outgoing mail and postage in timely manner
  • Ability to multi –task on phones, mail, office orders, incoming visitors and employees.
  • Excellent time management skills

Requirements:

  • High School Diploma or Equivalent
  • Working knowledge of Windows environment
  • Microsoft Word, Microsoft Excel, and Microsoft Power Point
  • Light physical effort (lift/carry up to 20 pounds), occasionally lifts supplies/equipment.Excellent attendance and punctuality

Business Systems and Support Analyst-IT:

Click Here to Apply!

This position is responsible for ongoing review, integration, and implementation of IT business solutions that use the creative application of technology to solve functional workflow issues.  In addition, this position will assist with the support of all corporate applications and the help desk at the Donor Network of Arizona (DNA). The applications may be in-house, custom or vendor supplied and will require this position to gain a high level of understanding about each application. The position will collaborate with other IT staff in supporting all IT functions and will develop a clear understanding of the IT infrastructure. This position is also responsible for working with other IT team members in supporting end users, resolving any issues they have and tracking this information in the IT Helpdesk system.

The Business Systems and Support Analyst (BSSA) has a unique ability to blend solid functional/clinical knowledge with the prudent application of technology for overall process improvement and corporate efficiency. The BSSA will assist in ensuring that applications run optimally, and in collaboration with entire IT Team plans and executes upgrades and provides administrative services. This position requires the ability to work as a team, review documentation and come to conclusions that will lead to the successful implementation and continued production support of various applications.

Along with the entire IT Team, the BSSA has foundational responsibility for end user support needs across the entire organization.

The BSSA position also works with other IT staff members to complete special projects, including coordinating upgrades and technology roll outs. He or she is part of the team that evaluates new technologies and provides input into purchases. This position will provide input into IT departmental standards.

This position supports users and equipment in multiple locations and may require travel and/or work outside of standard business hours.

Skills:

  • Excellent Communication and provide engaging collaboration with all DNA users
  • Evaluation of systems and processes and expose opportunities for improvement
  • Installation management, administration and support of applications
  • End User IT support/troubleshooting/helpdesk role
  • Ability to grasp and learn new technologies efficiently
  • Conduct user training and provide support, materials and presentations
  • Ability to work with all IT user levels, beginner to advanced
  • MS Exchange/Outlook, Office suite, Mobile user support/technologies, healthcare related technologies.

Requirements:

  • Associates degree and or equivalent/relevant clinical industry experience
  • Hospital EMR familiarity, medical imaging and contact management system experience preferred.
  • Preferred- 3 years IT experience, application support experience, 3 years active end user support in healthcare setting, 2 years active clinical experience.

Systems and Support Administrator-IT:

Click Here to Apply!

This position is responsible for the support of servers, applications, and the help desk at the Donor Network of Arizona (DNA). The applications may be in-house, custom or vendor supplied and will require this position to gain a high level of understanding about each application. The position will collaborate with other IT staff in supporting servers and other backend equipment and will have a clear understanding of the IT infrastructure. This position is also responsible for working with other team members in supporting end users, resolving any issues they have and tracking this information in the IT Helpdesk system.

As an SSA you will be responsible in part for ensuring that applications run optimally, and in collaboration with entire IT Team plan and execute upgrades and provide administrative services. You will need the ability to work as a team, review documentation and come to conclusions that will lead to the successful implementation and continued production support of various applications.

The SSA has foundational responsibility for end user support needs across the entire organization.

You will also work with other IT staff members to complete special projects, including coordinating upgrades and technology roll outs. You will be part of the team that evaluates new technologies and provides input into purchases and provide input into IT departmental standards.

You will be involved with the management of the network and servers and will be required to monitor specific aspects of each. This position supports users and equipment in multiple locations and may require travel and/or work outside of standard business hours.

Skills:

  • Exceptional customer service positive work ethic
  • Functional and Technical Troubleshooting
  • End User Computer equipment
  • Diagnostic Equipment
  • Network wiring knowledge
  • Telecommunications installation
  • MS Exchange, Healthcare related technologies
  • VMWare basics, MS Windows Servers
  • Office Suite, End User Hardware, IT Support tools
  • Mobile use support/technologies
  • Telecommunications support, Server configuration/deployment

Requirements:

  • High School Diploma AND Equivalent/Relevant IT and industry experience.
  • Associates degree OR 5 years full-time IT experience-preferred
  • Possible occasional travel required

Motor Vehicle Division Specialist-Marketing & Communications department:

Click here to apply!

As the Motor Vehicle Division Specialist, you will oversee all aspects of the MVD-Donate Life Arizona / Donor Network of Arizona relationship including employee training, communication, data reporting, on-site displays, site visitation, performance assessment, trouble-shooting, coordinating events and recognition. The position works with Arizona Department of Transportation (ADOT) and Motor Vehicle Division (MVD) personnel to implement nationally recognized best practices that increase donor designation and is accountable for increasing the percentage of MVD customers who register as organ and tissue donors through the DonateLifeAZ Registry.

The Motor Vehicle Division Specialist builds and maintains relationships with key ADOT and MVD stakeholders. They facilitate monthly communication about donation to identified stakeholders and coordinate a minimum of four meetings per year to review program and discuss strategy. As a Motor Vehicle Division Specialist, you will develop and disseminate information for ADOT MVD employees.

MVD Specialist duties to include:

  • Coordinate distribution of ADOT MVD Connection, DNA produced newsletter for ADOT MVD employees.
  • Develop and disseminate written information for use by ADOT MVD for use in newsletters, newspapers and presentations regarding donor registries. Create and implement a training program for ADOT MVD office staff.  Coordinate visit to each ADOT MVD by a representative of DNA at least once per year.
  • Coordinate DNA volunteer efforts to increase outreach and visibility at ADOT MVD offices to educate ADOT MVD staff at each office twice a year.
  • Monitor and maximize Donate Life Arizona’s visibility in ADOT MVD offices.
  • Work with ADOT MVD staff to secure quarterly data necessary for proper measurement of program effectiveness.
  • Assist in establishing goals and objectives necessary to increasing donor designation rate through ADOT MVD.

Position Qualifications and Specifications:

Minimum Requirements:

  • High school diploma
  • 1-3 years related experience

Preferred Education and Experience:

  • Bachelor’s Degree in a related field
  • 3 – 5 years in a related field.

The position requires a valid driver license.  The employee must have access to an insured and reliable automobile for travel.

 Organ Recovery Coordinator-Organ Services Department: Phoenix and Tucson

Day and Night Shifts Available 

As an Organ Recovery Coordinator (ORC) you will be responsible for directing, overseeing, implementing, and maximizing the organ donation and procurement process in collaboration with the advisor on call (AOC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed.

The ORC  is responsible for responding to heart beating ventilated referrals and assessing organ donor suitability. For potential organ donors, the ORC is responsible for overseeing family approach regarding donation and obtaining informed consent, in collaboration with DFA staff if available, as well as performing the medical and social history interview. Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

The ORC is responsible for donor management, meeting donor management goals, allocation of organs, medical-legal activities surrounding death-neurological or cardiovascular, medical examiner consent, compliance with hospital policies, local, state, and federal requirements, as well as overseeing organ recovery and preservation. Maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

The ORC is responsible for facilitating organ offers to transplant centers. In addition, is responsible for hospital development and professional education.

On-Call Responsibilities  

  1. Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators. Day shift.
  2. Responds within the established timeframe to potential donor referrals.
  3. Carries a functioning mobile phone while on call.
  4. Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
  5. Confines travel while “on call” to the metropolitan donor service area. Notifies the AOC in the event the ORC must leave this service area.
  6. Communicates any issues or concerns with appropriate staff, as well as AOC.
  7. Participates in daily conference calls to report on all patients seen, follow up need, and outcome of the referrals.
  8. Owns or has unlimited access to a motor vehicle while on call.

Skills: 

  • Excellent Human relations
  • Oral/written communication skills
  • Flexibility with schedule: unpredictable (on call)
  • Ability to handle high pressure situations
  • Strong work ethic with high adaptability skills
  • Stand or walk for a long period of time
  • Clerical/Administrative Skills required: Telephones, memos, medical records, research, scheduling.
  • Moderate physical effort (move/lift/carry up to 25 pounds)
  • Critical care skills

Requirements:

  • Minimum Education: Bachelor’s Degree , RN, EMT-P, RRT or other health care certification with 2 years prior organ recovery experience, or completion of an approved educational program in donation sciences.
  • Minimum Experience: 1-2 of critical care or 2 years of organ recovery, or completion of an approved educational program in donation
  • Minimum Field of Expertise: Critical care/Organ Recovery

Donation and Family Advocate-Tucson, AZ

Donor Network of Arizona’s Tucson office is seeking an emotionally strong, genuine, compassionate, intuitive and mission driven individual to work with families at the time of their loved one’s death regarding end-of-life decisions for organ and tissue donation. This Donation and Family Advocate must possess courage to walk into extremely challenging and uncomfortable situations and be motivated to confidently explore donation with families at their most devastating time of loss. These conversations take place mainly in person but sometimes on the phone.

Our ideal candidate is someone who thrives in working as part of team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in conflict resolution and must possess excellent communication and relationship-building skills. This work consists of helping families make their best decision about donation, based on their values and beliefs, in their worst moment. Or when an individual has registered his or her wish to be a donor, helping the family to carry out that last wish. Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.

Requirements

  • Candidates must be absolutely fluent in English and Spanish.
  • This is full-time on-call 24-hour position working weekly on every Friday, Saturday, Sunday and every other Thursday.
  • Good salary and benefits.
  • Minimum of Bachelor’s Degree and three years’ experience in counseling, crisis intervention, ministry, social work, death and dying education.
  • Demonstrated ability to persist in situations dealing with intense emotions and families in crisis and trauma.  ​

Associate Director of Donation and Family Advocate Department: 

This position requires someone who seeks constant improvement and the expansion of skill set for self and staff, with the idea of building a dedicated and cohesive team committed to making the most of every donation conversation and every meeting with a potential donor family.  The optimal candidate will continually inspire this team consisting of a Manager and twelve Donation and Family Advocates.

This person must be a leader with vision and drive and an insatiable appetite for learning, teaching and mentoring along with the desire to delve deeply into the mission and meaning of donation.  This individual above all will be able to powerfully articulate the “why” of donation and must be an overall excellent communicator while being current on the latest developments in the behavioral sciences to ensure they are brought into the practice of the Donation and Family Advocates.

This person will be emotionally resilient, positive, genuine, compassionate, intuitive, self-aware and mission driven.  He/she will have strong mentoring skills with a hands-on work ethic involved in the day-to-day operations serving as advisor-on-call to staff and going out to work with families to keep skills current.  This associate director will also be comfortable, confident, and conversant with data so as to identify trends and move the department in new directions.  Above everything else, this candidate will be able to keep the focus on donation as a human endeavor connected to values, beliefs, and core identity.  This person is always mindful of the circumstances under which we meet families and just as mindful of the healing elements that donation brings to a family.

Minimum Job Requirements:

Qualifications, Education & Experience

  • BS or BA degree required; Masters preferred
  • Five (5) years of experience in management
  • Five (5) years of experience in an OPO required
  • Ability to utilize interpersonal communication skills to motivate individuals
  • Ability to analyze and interpret data
  • Demonstrated leadership ability
  • Strong public/professional speaking skills
  • Excellent communication, interpersonal, and problem solving skills
  • Ability to interact effectively and diplomatically with interoffice personnel, donor hospitals, hospital staff, donor families, and the public
  • A work ethic exhibiting accuracy, integrity, and professionalism
  • Preferred experience in the areas of crisis intervention and work with families in trauma and grief situations

Multicultural Outreach Co​ordinator:

Click HERE to Apply!

As a Multicultural Outreach Coordinator, you will promote and increase the number of organ and tissue donors by maximizing public education and donation registration with multicultural audiences. This position is responsible for networking with community organizations and support groups and coordinating cultural outreach programs, including a multicultural committee.

The Multicultural Outreach Coordinator will lead the multicultural committee to identify ways to reach multicultural audiences and increase registrations. They will coordinate multicultural outreach signature programs/observances including: ECHO, Hispanic Heritage Month, National Donor Sabbath and others as identified. The successful candidate will develop efforts to reach multicultural audiences including African American, Asian Americans, Hispanic/Latino, Native American and LGBTQ+ community. The role will consist of Recruitment and training of Spanish-speaking and bilingual volunteers. Translations for social media, design projects, media stories, newsletters, blog posts, etc. They will assist as needed with fulfillment of Spanish-language media requests including email, phone calls, pitches, on-camera interviews, etc.

Requirements:

  • Associate or Bachelor’s degree in communication, education, public relations, etc. and/or equivalent experience in public relations/communications.
  • The ability to attend events and activities that may occur outside of normal business hours.
  • Occasional travel throughout the state and possible overnight stays.
  • Minimum 1-3 years equivalent work experience.
  • Fluent in Spanish – speaking and writing.

Skills:

  • Public speaking and presentation skills.
  • This position requires a proactive team player who must uphold the mission, vision and values of the organization.
  • Effective communication skills-both written and verbal, in English and Spanish. This includes public speaking and presentation skills.
  • Organized and can perform responsibilities in a professional manner.Proactive team player who must uphold the mission, vision and values of the organization.
  • Ethical and effective interpersonal skills.
  • Professional appearance and ability to maintain confidentiality of information.
  • Analyze and assess situations and create solutions to problems.

Physical Requirements:

Moderate physical effort (move/lift/carry up to 35 pounds); Occasional standing/walking; Occasional prolonged standing/walking; occasionally lifts supplies/equipment; Boxing and shipping of materials

Donor Support Coordinator-Referral & Donor Screening Services Department:

Click here to apply for the Donor Support Coordinator!

  • click above to apply this position requires a cover to be submitted upon applying.

This Donor Support Coordinator must possess a strong desire to help others and be comfortable frequently working with families over the phone at their most devastating time of loss. Our ideal candidate is someone who thrives in working as part of a team of professionals dedicated to on-going learning with one another in a collaborative style. Challenging work but incredibly fulfilling for an individual seeking purpose-driven and life changing work for themselves and for the families they meet. Because of the nature of the work, this person must have proven experience in managing and resolving conflict in a positive way. You must possess excellent communication and relationship-building skills. Working knowledge of various cultures and their beliefs as well as experience with diverse populations is a real benefit.

Job Duties:

The Donor Support Coordinator screens patient medical and social history with nurses, family members, administrative personnel and technicians; donor case management, customer service, adherence to policy, bulletins and advisories; document accurately, thoroughly, timely, and professionally according to department procedures; coordinates and dispatches technician teams; Obtains and verifies the legal consent. Communicates and guides next of kin family members providing information about the gift of donation immediately after the loss of a loved one.

Qualifications:

• Bachelor’s Degree or higher preferred
• Excellent verbal communication and written skills
• Basic computer literacy with a minimum typing speed of 25 wpm
• Definitive Team Player
• Knowledge, work, and life experience to connect with families in a meaningful way
• Must demonstrate and draw from experiences, this is not an entry level

Organ Referral/Preservation Coordinator-Organ Services Department:

Night Shift

As an Organ Referral/Preservation Coordinator you may play a dual role and be responsible for maximizing the organ referral and evaluation process in collaboration with the advisor on call (AOC), organ recovery coordinator (ORC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed. Primary role will be in referral intake/organ allocation desk.

The ORPC is responsible for responding to heart beating ventilated referrals, assessing organ donor suitability, and enhancing the donation process. The ORPC is responsible for maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

For potential organ donors, the ORPC is responsible for facilitating family approach regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available, as well as performing the medical and social history interview.  Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

The ORPC may also be responsible for the procurement, preservation and packaging of cadaveric organs in the operating room on heart beating and asystolic donors. Performs pre-recovery lymph node biopsies on cadaveric organ donors. Conducts machine preservation of kidneys taken from asystolic donors.

Skills:

  • Excellent human relations and oral/written communication skills
  • Provides hospital development education, OR and/or referral response
  • Shows clinical, communication, and professional growth
  • Answer telephones
  • Input data into computer programs
  • Maintain logs
  • Maintain patient charts
  • Ability to support Donor Network’s mission, vision, and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect, dedication, personalization, commitment to our community, accountability, and ownership.

Requirements:

  • 3 ‑ 5 Years, tissue/ocular recovery
  • Bachelor’s Degree preferred or medical certification, Licensure/Registration, Surgical Technician, Associate’s Degree, EMT-P, LPN, RT,RN,  previous OPO experience, previous ocular or tissue recovery experience.
  • Operating room / Surgical scrub or medical field/medical terminology field
  • 2 ‑ 3 Years surgical experience
  • 1 year experience in the medical field/medical terminology or new graduate RN.
  • Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators.
  • Responds within the established timeframe to potential donor referrals.
  • Carries a functioning mobile phone while on call.
  • Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
  • Owns or has unlimited access to a motor vehicle while on call.

Organ Referral/Preservation Coordinator-Organ Services Department:

Day Shift

As an Organ Referral/Preservation Coordinator you may play a dual role and be responsible for maximizing the organ referral and evaluation process in collaboration with the advisor on call (AOC), organ recovery coordinator (ORC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed. Primary role will be in referral responded/organ allocation desk. 

The ORPC is responsible for responding to heart beating ventilated referrals, assessing organ donor suitability, and enhancing the donation process. The ORPC is responsible for maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

For potential organ donors, the ORPC is responsible for facilitating family approach regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available, as well as performing the medical and social history interview.  Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

Organ Referral/Preservation Coordinator-Organ Services Department:

Day Shift

As an Organ Referral/Preservation Coordinator you may play a dual role and be responsible for maximizing the organ referral and evaluation process in collaboration with the advisor on call (AOC), organ recovery coordinator (ORC), donation and family advocate (DFA), hospital staff, physicians, and medical director as needed. Primary role will be in referral responder.

The ORPC is responsible for responding to heart beating ventilated referrals, assessing organ donor suitability, and enhancing the donation process. The ORPC is responsible for maintaining donor records, assisting hospital development with post-donor hospital communication, providing donor family support, and communication in conjunction with donor family advocate services.

For potential organ donors, the ORPC is responsible for facilitating family approach regarding donation and obtaining informed consent, in collaboration with the ORC and DFA staff if available, as well as performing the medical and social history interview.  Also, informing the donor family of donor designation and providing support to the family to proceed with the donor’s wishes. This includes collaborating with hospital staff to determine appropriate timing for family counseling and approach.

The ORPC may also be responsible for the procurement, preservation and packaging of cadaveric organs in the operating room on heart beating and asystolic donors. Performs pre-recovery lymph node biopsies on cadaveric organ donors. Conducts machine preservation of kidneys taken from asystolic donors.

Skills:

  • Excellent human relations and oral/written communication skills
  • Provides hospital development education, OR and/or referral response
  • Shows clinical, communication, and professional growth
  • Answer telephones
  • Input data into computer programs
  • Maintain logs
  • Maintain patient charts
  • Ability to support Donor Network’s mission, vision, and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect, dedication, personalization, commitment to our community, accountability, and ownership.

Requirements:

  • 3 ‑ 5 Years, tissue/ocular recovery preferred
  • Bachelor’s Degree preferred or medical certification, Licensure/Registration, Surgical Technician, Associate’s Degree, EMT-P, LPN, RT,RN,  previous OPO experience, previous ocular or tissue recovery experience.
  • Operating room / Surgical scrub or medical field/medical terminology field
  • 2 ‑ 3 Years surgical experience
  • 1 year experience in the medical field/medical terminology or new graduate RN.
  • Shares 24-hour “on-call” responsibility on a rotating basis with other organ recovery coordinators.
  • Responds within the established timeframe to potential donor referrals.
  • Carries a functioning mobile phone while on call.
  • Is prepared on a daily basis, with all of the necessary supplies, to perform and complete organ donor cases when on call.
  • Owns or has unlimited access to a motor vehicle while on call

 

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